You Don't Have to Take Our Word for It!
Here's what some of our satisfied customers have to say about Bear Alignment & Brake:
Great first time experience, felt like a valued customer. Will go back again for my additional vehicles.Amanda Johnson
The appointment manager has a great personality and efficient. The work was quickly and excellently performed. The facility was clean and the mechanics were professional.Tony Davis
Great service!Pepon Marave
Great, friendly and speedy service.Marc Person
Great service, very nice and thoughtful front desk.Aniko Toronyi
This is THE BEST place I've ever been too to take care of my car. Fantastic customer service, comfortable waiting room with water and great coffee selection. I was in a hurry and instead of standard 1,5-2 hours they have made it happen for less than an hour. I paid a discounted price - I purchased oil change through the Groupon and yet been treated like a queen. Endlessly grateful for this experience and everyone on the team for their great work. That's how an oil change can make your day. Oh yes, and this was my personal happy ending (see the picture). Love you guys and thanks again to all and every member of the team!Marina Kobzeva
These guys do awesome work. They replaced my Transmission about 6 months ago after a shop around the corner did a botched clutch job that cost me my transmission, as well as put in a new steering rack while the subframe was out. They got this large job done in under a week, and the car has been driving great since! Drove the car out to Phoenix, no issues. They also take the time to get my allignment perfectly even and to my specs whenever I bring in my car, unlike most other shops who will just put it within the range (which can be off as much as 1°+) and call it a day.Matt Rice
First impression was front desk customer services with friendly attitude. Second of all, the price is very reasonable and quality services. Highly recommend and thank you from other shop has recommendedAudi Amonluk
Honestly, extremely great. I loved all the people working today and they all handled everything well. Things went without a hitch, and they were extremely kind, professional without the corporatism, and super welcoming and honestly amazing. When they promise to take care you, they definitely mean it. Honestly at least the people working there today when I went made me wish I was working there! Great service, great people, overall amazing experienceDjracem No last name
we have been bringing all of our personal and work vehicles here for repairs for the past few years. They are good at what they do and the prices are reasonable. we highly recommend them.Florentino Junior Arreguin
Nice knowledgeable people, quality work.Joe Dolezal
Emily is very helpful and friendly. I was happy with my overall service. I will come back .Mary Steinman
A very pleasant experience. Everyone was friendlyjeseca corde
They were amazing great service and very helpful when it comes down to parts and price. Will definitely be coming backDiana Bravo
Very professionalTodd Smith
Went for the first time gotta say they have great technology, they see what?s wrong with your car etc. They showed me my brakes and everything and what needed replacement. Very friendly and helpful people 10/10 recommended:)Yasmin Saenz-Espinoza
Love Emily and her AMAZING customer service. She made getting an oil change quite enjoyable. She is super upbeat and always in the most positive mood. I would feel so comfortable going to her to guide me through all things automotive because that is a generally confusing subject for me.Rachel McVerne
Wouldn't take our vehicles any place else!Kristen Forrester
Friendly personalized service, great work, good value, on time.Thomas Bell
I received exceptional care when I had my brakes, rotors, alignment and oil change done at Bear. A few days later I heard a strange noise and they checked it out without cost, even though it had nothing to do with their repairs. They are now my go to for automotive needs.Jean Lyall
Always great service here!Derrick Guzman
Great service staff is amazing wouldn't go anywhere elseBrian Richter
I've had a lot of work done on my Dodge Ram 4x4 here. They've replaced both upper and lower A-arms due to wear and sloppiness over the years as well as several routine alignments. Even though I've had to come back a couple times for follow ups, they have ALWAYS stood behind their work and have made it right. I attribute a small part of this due to the auto leveling system that stays on for a period of time even with the engine off. It has to be manually disabled through the display. Unless the technician is familiar with this, he would never know. This, in turn, can change the geometry of the front end which makes aligning it a pain and not necessarily a true alignment. Not their fault but a cause of a return visit or two. Emily is always upbeat and cheerful. She treats all customers like a friend. Brandon is polite and straight forward. No pressure and sincere in his word. Very much appreciated. Definitely a honest and reliable shop to do work on your vehicles. This is coming from a guy that normally does all his own wrenching and is not easily impressed.Emmanuel Sampang
I had new tires recently put on my vehicle and went to BEAR ALIGNMENT AND BRAKES for an alignment. The overall experience was very nice and I felt comfortable dealing with the staff and mechanics and, also felt comfortable while waiting in the waiting room with coffee and snacks available. The shop foreman was polite and recommended some things to keep the alignment from drifting and afterwards the bad parts were shown to me. After leaving I felt really comfortable with this Shop and liked how professional the shop was. I will be back and recommend the shop to my friends.Larry Vallario
Took my truck here the other day. They told me there would be a possible two hour wait. It was done in 45 minutes! Great place, great work! Long time customer.bngmarine
Completely satisfied, love this place!Laurie Potter
Great serviceRichard Torres
Everyone was very friendly and helpful. Service tech did a great job on the alignment.Martin Gillis
Wow! I don't write reviews often but I just wanted to let people know about how amazing this place is. I came here to get my 4 door rubicon aligned. My toddler is high maintenance and I was pretty scared of waiting for two hours in a lobby with him since he can get overwhelmed and frustrated easy. My son has fascinations with lines and the staff gave him stuff to line up while we were waiting. Emily was so sweet and put on kids movies for us. When my Jeep was done, it drove like a dream. I will keep coming back here!Sherry Drake
We are very budget-oriented, and Brendan and Emily at Bear entirely respect this and work with us in keeping our repairs within the budget we can afford. We LOVE these mechanics and these people. They are honest, helpful, smart, and respect my boundaries in what we can and cannot spend. We won't take our cars anywhere else. We don't feel pressured to fix any/everything, but they also spend time educating us on what these fixes are and why they are important. This is huge to us. Thank you Emily and Brendan for all that you do and for always working with us!Matt & Brittany Nieman
Friendly staff and reasonable prices.Corona Chrome
The workers here Are very friendly I used them for the first time. I would definitely recommend them to anyone looking for a spot to get an oil change. And I will definitely be going back there next time.Corey Spencer
Checked my brakes...said they were fine. Didn't try to sell me something I didn't need.Tim Miller
Fast and friendly staff. Offer alignment was perfect. Even applied a discount for me. 5 starMatt R
Went for an oil change was told its about an hour wait, i was in and out in 30 min! Very clean inside and staff was super niceJames Mendoza
Great friendly service as always. Thanks for taking care of my Jeep Grand Cherokee. PatrickPatrick DavisTucker
Quality name-brand oil and quality name-brand coffee...Win--Win ! I don't mind the wait at all with good coffee in my hands and my car is in their good hands .Karen Donnelly
Very kind and informed me of all the work that was needed even though they were unable to complete the work because of the type of car I have. Will be going back for other work when needed.DESIREE
Clean office, nice staff.Ray Cerezo
FINALLY FOUND A GREAT SHOP WITH KNOWABLE MECHANICS. My car was making some weird noises. I had taken it a few differant shops and kept getting "I am not sure but we can try this and see if it helps." If your going to try and fix my car you better have a really good idea what's wrong with it. I took it here off a suggestion of a family member. A mechanic checked my car out and said "its your struts they are old and need replacement. " I was told at some other shops it was my whole axel or my front end needed replacement but they weren't sure. I let them do the work they also did my brakes, alignment and rotors. The weird noises are gone and I was charged less then the other shops were quoting me for work I didnt need and would not have solved my problem. I highly suggest coming here to all my family and friends.Mrs. Galindo
Consistently the most honest shop! I go here exclusively! Fairly priced, super honest and will tell you upfront only what you need, nicest people around, and they work with an easy approval financing company if you ever need it. Tell them I sent you! **UPDATE 10/22/20: Still the best! Fair prices, friendly people who remember you and are the most honest shop I've ever been at! Trust these guys!Tommy Picard
Great experience from start to finish! Great staff and fast good service. This is clearly a company that pays special attention to details. Bob says were taking all our cars here from now on. Great Job If we could give 10 stars we would.Martha Newsom
Well, you gave the car new driving life and performance. It was a lot of work but worth the wait. Staff are very friendly and attentive. Great work! Thanks. JimJim
Called on a Wednesday after chasing parts all day, Brendan got me in on Friday, called me 30 min later told me truck was good to go and I didn't need the parts I chased down. Brendan did what ever he could to get me in, save me money and get me on the road quick and safe. Highly recommend this place! Oh and thanks for the starburst!Andrew Mohn
Very friendly and attentive staff! Will return in the future.Michael Sullivan
Moved to Murrieta two years ago and was looking for a place to take over the service of my vehicles (had been with a shop in the OC for almost 20 years). Heard about Bear on the radio (The Vine). Attentive, knowledgable and very friendly. Trust them enough I sent my son there, and now it's the only place he'll go for service!Bill Ennis
Great service! And very cute touch when getting back in my car.bree pashman
This is a family own business that treats its customers as if you're family. We laughed! We chatted about our day and we discussed the issues that were going on with the car. I told my husband to take the charger to Bear Alignment but no...... He decided to take it to Ramona Tire & Service Center and they told him that they could do the alignment but the steering wheel would still be off. Well, I decided to wait until my instruction challenged husband went off to work and I took it right where it should have gone in the first place Bear Alignment and Brake. They gave me perfect service, a fantastic deal and now my Dodge Charger is dodging more tackles and making more touchdowns than the LA Chargers were making. If you want your car done right with excellent customer service, Bear Alignment is the place to get your vehicle back on the road.Dorene Brown
I have been taking my vehicles to the shop for oil changes for the last couple of years. Recently I had to have my 2008 jeep JK worked on due to a check engine light. They handled the situation very professionally and politely. They covered all the bases and did properly. I will be returning to them in the future for any work that might be needed and highly recommend them.Mark Bray
Friendly and honest staff. Services are affordable and they get you in and out pretty quickly. 3rd time here and still a great experience. I will keep coming back. Thank you Bear Alignment and Brake!ashley quiles
Best customer service. Great mechanics. I appreciate them.Rhonda Elayne Ravega
Wonderful and friendly staff very professional,. I will Definitely return services needed.Dale Boughton
Had a rough pot hole season. Things got so bad that it wore my front tires out. I figured I'd better get the wheels aligned so that I didn't use up another pair. America's Tire recommended them, and I thank them for that, sadly, it is the only good thing I can say for them. Emily and the guys at Bear Alignment made my day. Reminded me of a small family run alignment business that I dealt with for decades back home. ThanksRoy Ellithorpe
First off, Emily (the receptionist) was awesome! Brandon (the shop specialist) was awesome! And the mechanics that work there take much pride in the results of their work. I really liked the honesty of my needed repairs explained to me in detail (by Brandon) and the related costs associated with them. I must say that i spent a fortune on my repairs, but in my book, "Honesty" goes a long way. So thank you Bear Wheel and Alignment for putting my car safely back on the road. If drives and feels like new again. I am one "Happy satisfied customer"!. Would definitely recommend this repair shop on you next visit to have car repairs done, they do an awesome job!Marcus Samuel
This was my 1st time ever coming here and I had a really pleasant experience the front desk girl was so nice and attentive honestly she was the one that made my experience most enjoyable. Hassle free! I was in and out in the exact time she told me. Very professional. The mechanics were so helpful fixing my issue.Karen Flores
You can get routine service pretty much anywhere, but you won't find a place that beats Bear's prices and customer service. Bear Alignment & Brake provides amazing customer service that you just can't find anywhere else! Emily, at the front desk, is always so kind, helpful, and willing to work with my company and I to make our experience better and easier. Brendan has always shown patience and understanding by promptly answering any vehicle questions I have and preparing estimates. I highly recommend their services!meagan delao
Came here for the first.Took my car for brakes and oil change. As soon as I came in the service was great. I was taking care off right away, explain all details. I did forget the name of the girl at the front desk but I do appreciate her service. Strongly recommend and will be coming back for other services.Marco Alferez
Bear Alignment has been great to work with. Their staff, Emily and Branden, are positive, polite and upbeat. My truck is running smoother than it has in years. Give them a try, you'll be glad you did. Honest, trustworthy mechanical work allows you to rest with reliable transportation.Candace Mae Training and Services
I just found my new car maintenance place. This place is really great. They thoroughly explained everything to me and were very courteous and kind. The work was completed in a timely manner, and all the staff I met were a delight to deal with.Kim Westrope
Great staff- from the front desk to the techs I was impressed by everyone's knowledge. They listened to concerns and went above and beyond on a Saturday, nonetheless correcting an alignment Pep Boys messed up. If you need work done do it right the first time and bring it here. You will pay once rather than letting elsewhere mess it up and having to pay twice. I have a 2019 lowered Mustang GT and I asked for -1.5 on all four corners for camber and Pep Boys left me with -2.5 and -1.6 in the rear, the front was worse. Needless to say TJ and his team got me with in my -1.5 spec and I will recommend them to everyone. If I could give them 10 stars I would. Oh and they're priced way better. THANKS!Jeancarlos Clas
Great staff- from the front desk to the techs I was impressed by everyone?s knowledge. They listened to concerns and went above and beyond on a Saturday, none the less correcting an alignment pep boys messed up. If you need work done do it right the first time and bring it here. You will pay once rather than letting elsewhere mess it up and having to pay twice. I have a 2019 lowered mustang GT and I asked for -1.5 on all four corners for camber and pep boys left me with -2.5 and -1.6 in the rear, the front was worse. Needless to say TJ and his team got me with in my -1.5 spec and I will recommend them to everyone, if I could give them 10 stars I would. Oh and they?re priced way better. THANKS!Jeancarlos Clas
Very nice shop that was very honest with their prices and did not pressure us to fix everything they found. Fast service and helpful staff!christy carter
The best in area...Done right the first time. Always a great experience.I'm Daking
Very transparent, all repairs were done in a timely fashion all while explaining why they did what they did. Friendly atmosphere makes you feel at ease as well with your service. I will definitely visit again.Jonathan Sardano
Excellent service with a friendly staff. The office and service areas are clean and provide a professional experience. The price for various maintenance requirements is competitive. Great experience and I will return.Timothy Meister
Bear Alignment is awesome. They are professionals that take the time out to check exactly what your vehicle needs. The prices are competitive and in a number of services lower than alignment & brake shops in the area. They also display excellent customer service which I find very important. I had the pleasure of dealing with Selena, Marcus and T.J., Each of which met me with a sincere smile and genuine kindness. Speaking to them assured me that I was in good hands. I highly recommend "Bear Alignment & Brake" for your vehicles.Manuel I Blanco - Moreno Valley
Great service from the initial phone call appointment to completion of service, and getting a pack of gummy bears in the car. Thank you.Gin Tran - Anza, CA
Great service took my moms car in today, they called me with all the information that was getting done today and let me know for the work that was in need. Thank you!!!Elizabeth Cordoba - Murrieta
TJ and his team are professional and proficient. They have done work on both my and my wife's car, and all work had been excellent.Andy Polder - Wildomar California
I was told by a place that did my brakes that I needed an alignment. I took it here yesterday and it turns out I didn't need one the owner was very nice and honest!!!!! I will be back thank you so much for being honest.Donna P.
Great customer service. Recommended by Americas Tires. I called at 12:45 and a 1:30 appt was available. I arrived at 1:20 and they took me right away. They checked my filters which was nice. They offer a drink/water while I waited which was an added touch. Would definitely return.K. B.
I purchased a Groupon for Bear Alignment for an oil change at a reasonable price. I don't like to taking my car to get an oil change as I always feel like they try to get me to have extra stuff done. I was very pleased with their service and professionalism. They checked my cars fluids, brakes etc..... They showed me what I needed done. What I liked is that I didn't feel pressured to do what they recommended. They had a sign outside with my name welcoming me. I thought that was a nice touch. I will return and refer others.Liz S.
Went here to get my alignment done but I knew there was something else going on because my steering wheel has been shaking a lot. Brandon and the people at bear were so awesome. They replaced my tie rods at a very fair price and my truck is driving beautifully. So happy I came here.Jennifer R.
This place is very friendly and works quick with an appointment. I needed my brakes replaced but had no money so they offered me a discount. It went from 200 to 160, I still couldn't because thus my money was nonexistent and I was using the banks money to pay for the oil change. Still, it was nice to be offered that and the receptionist is very nice tooJustin T.
Awesome place to get your alignment done ! I work with Americas Tire and we refer our customers here. They definitely help out and make you ensured that everything is good before you leave the shop. Thank you guys so much !! Will come again for my alignment. My new go to place before the track!Adonis G.
Super fast and friendly service. waited for my husbands car for an oil change and done in 25-30 min for an oil change. Love it here!!Cheryl H.
The staff are very friendly and helpful. They do a great job. Emily is attentive. TJ & Brandon are very thorough, as I'm sure all their staff is. They have excellent Groupon offers as well. I take all of our household cars there. Fast friendly service. They really go the extra mile. I really appreciate their superior service standards. They are honest and fair.Rhonda R.
I'm a girl. I'm a girl who hates car maintenance. I hate sitting around. Waiting. I hate when pushy salespeople try to talk me into services that I don't need. I hate being overcharged. NONE of that happened at Bear (except the waiting part, but I got over it). From the moment I walked through the door and was greeted by Emily, who smiled and put me instantly at ease, to being guided through my vehicle's inspection with TJ & Brandon, to being given a discount (what?!), and finally leaving feeling very well taken care of, appreciated, and most definitely happy. I'm a customer for life. Thanks guys!Tracey L.
Great people! Excellent service! Please open a Bear in Colorado!!!!!!Jeff L.
TJ and his crew at Bear are very good. Awesome service and excellent knowledge on vehicle repair.Josh D.
Got my car checked here and they are very professional and quick to help you in any way they can to get you back on the road.Angel E.